1. Are Competent; those who “know their stuff” and are capable of making change.
2. Have Connection; those who genuinely care and reach into others’ hearts.
3. Have Clarity; those who are honest, even when news is bad.
4. Buy Into the Vision; those who want something bigger than themselves.
5. Attract and Frustrate; those who attract talent and frustrate slackers.
6. Are Real; those who live in reality and make mistakes.
For more from Townsend, check out his new book, Leadership Beyond Reason.